Discover More About The WondrScope
We’re here to answer any questions you have! Whether you’re curious about our site, our mission, or the WondrScope, we’ve put together the answers to some of our most common questions.
Let us help make your experience with us simple, informative, and inspiring.
How long does shipping take?
Shipping times vary based on location. Most orders are delivered within 5-7 business days, with tracking information provided for your convenience.
Do you offer a warranty on the WondrScope?
Yes, the WondrScope comes with a one-year warranty covering manufacturing defects. If you encounter any issues, please reach out to our support team.
What’s your return policy?
We offer a 30-day return window for unused items in their original packaging. Please contact our support team to initiate a return.
Is the WondrScope difficult to set up?
Not at all! It’s designed to be simple and intuitive, allowing kids to start exploring straight out of the box.
What age group is the WondrScope best for?
The WondrScope is suitable for children aged 5 and up, making it great for young explorers and older kids alike.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping fees and times may vary by destination.
How do I contact customer support?
You can reach our customer support team via the contact form on our website or by emailing us directly. We’re here to help!
Are there any safety precautions I should know about?
The WondrScope is built with child safety in mind, featuring LED lighting safe for eyes and a durable, kid-friendly design to withstand everyday use.